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The Help Talk's Personal Data and Privacy Policy

The Help Talk views and treats your Personal Data seriously.

We have therefore developed a Privacy Policy that guides how The Help Talk collects, processes, uses, discloses, transfers and stores your Personal Data. Kindly study this Policy and understand your rights on the matter.

Collection and Use of Personal Data

Your Personal Data is information that relates directly or indirectly to you, who is identified or identifiable from that information or from that and other information.

During the course of your transaction and dealings with The Help Talk, you may be requested to furnish your Personal Data from time to time. The Help Talk and their third party service providers may share the Personal Data with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve The Help Talk’s products and services.

Personal Data that The Help Talk may collect When you transact with The Help Talk, we may collect a variety of your Personal Data, which may include your:-

• Name or Nickname;

• Gender;

• Age;

• Relationship status;

• Language preference;

• Questionnaire response;

• Postal address;

• Telephone number;

• Email address;

• Contact preference; and

• Credit card or bank account information.

The list of personal data stated above is not exhaustive and may include other personal data depending on the nature of dealings or transaction.

How The Help Talk uses your Personal Data Your Personal Data that The Help Talk collects allows us to process the necessary transaction in relation to the relevant matter.

Your Personal Data that The Help Talk collects allows us to keep you posted on The Help Talk’s latest product announcements and upcoming events. It also helps The Help Talk to improve on its products and services.

From time to time, The Help Talk may use your Personal Data to send important notices, emails, letters or sms, like communications about purchases and changes to The Help Talk’s terms, conditions, and policies. As such information is crucial to your custom with The Help Talk, you are advised not to opt out of receiving such communications.

The Help Talk may also use your Personal Data for internal purposes such as auditing, data analysis, and research to improve The Help Talk's products, services and customer communications.

The Help Talk may also share your Personal Data with third party providers that provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in The Help Talk products and services and conducting customer research or satisfaction surveys.

Protection of Personal Data

The Help Talk takes the necessary precautions, both administrative and technical to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.

Retention of Personal Data and Access

The Help Talk shall endeavour to make it easy for you to keep your information accurate, complete and up to date. We will retain your Personal Data for the period necessary to fulfill the many different purposes outlined in this Privacy Policy unless a longer retention period is permitted or required by law.

You can help ensure that your contact information and preferences are accurate, complete, and up to date by contacting The Help Talk at For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if The Help Talk is not required to retain it by law or for legitimate business purposes.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

The Help Talk reserves the right to update and amend this Policy from time to time. Any material changes will be posted on our website with the updated Privacy Policy.

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